Corinne Coen, Associate Professor of Organizational Behavior, coauthors new research in the journal Human Relations on transparency as a three-dimensional construct consisting of perceived information disclosure, clarity, and accuracy.
Coen鈥檚 research suggests that transparency鈥攄efined as the perceived quality of information鈥� is distinct from neighboring constructs, such as informational justice, and capable of predicting perceptions of the source鈥檚 trustworthiness. The study also finds evidence of measurement invariance between two commonly used referents, yielding confidence in the application of the proposed measure across settings.
The study discusses how managers can use it for constructing and appraising transparent messages.